Terms of Service

Last updated: August 9, 2026

These Terms of Service govern your use of Lumoraofficial and purchases made through our online store. Lumoraofficial is operated by VividLaunch LLC.

By accessing our website or placing an order, you agree to these Terms of Service and to any policies incorporated into them by reference.

Online Store

Our ecommerce store is hosted on Shopify, which provides the technology that enables us to offer products and checkout functionality online.

Eligibility and Lawful Use

You may use our website only for lawful purposes and in accordance with these Terms. You are responsible for providing accurate information when placing an order or communicating with us.

Product Information

We make reasonable efforts to present product descriptions, images, specifications, pricing, and availability accurately.

Display settings and photography conditions may affect how colors or materials appear on a device. Product dimensions and specifications should be reviewed before purchase.

Prices

Prices shown on our website are displayed in the currency presented by the storefront or checkout. Applicable taxes, discounts, and other charges will be presented as required during checkout.

We may change product prices prospectively at any time. A price change does not retroactively alter a completed order unless required to correct an obvious error and permitted by applicable law.

Orders

Submission of an order does not require us to accept an order that cannot reasonably be fulfilled, is associated with suspected fraud, contains an obvious pricing or listing error, violates applicable law, or cannot be processed for another legitimate reason.

If an order cannot be fulfilled after payment has been collected, an appropriate refund will be issued for the affected amount.

Payment

Payment methods available to you are displayed during checkout. Payment processing may be performed by Shopify Payments and other payment providers made available through the checkout.

Shipping and Delivery

Eligible United States orders receive free shipping. Our currently stated estimated delivery timeframe is 2–13 business days.

Delivery estimates are not guaranteed arrival dates. Please review our Shipping & Delivery Policy for complete terms.

Returns and Refunds

Eligible purchases may be returned in accordance with our Returns & Refunds Policy. Customers should review that policy before initiating a return.

Intellectual Property

Unless otherwise indicated, the website's branding, original text, graphics, layout, and other proprietary materials are owned by or licensed to VividLaunch LLC and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, commercially exploit, or create derivative works from protected website content except as permitted by law or with appropriate authorization.

Third-Party Services

Our website may rely on or provide access to third-party services, including Shopify, payment services, shipping providers, analytics technologies, and other integrations. Those services may be governed by their own applicable terms and privacy practices.

Prohibited Uses

You may not use our website to:

• Violate applicable law.
• Commit fraud or misrepresent your identity or transaction information.
• Transmit malicious code or interfere with website security.
• Attempt unauthorized access to systems, accounts, or information.
• Infringe the rights of VividLaunch LLC or another party.

Disclaimer

To the extent permitted by applicable law, our website and services are provided without warranties beyond those that cannot legally be excluded and any express warranties specifically provided with a product.

Limitation of Liability

To the maximum extent permitted by applicable law, VividLaunch LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products where such limitations are legally permitted.

Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded or limited.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses arising from your unlawful use of our services or material violation of these Terms.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Changes to These Terms

We may update these Terms from time to time. The current version will be posted on this page with an updated revision date.

Contact Information

Questions about these Terms may be sent to:

VividLaunch LLC / Lumoraofficial
30 N Gould St
Sheridan, WY 82801
United States

Email: support@lumoraofficial.com
Phone: +1 307 293 0197