Legal Notice

Last updated: August 9, 2026

Store Operator

The Lumoraofficial online store is operated by:

VividLaunch LLC
30 N Gould St
Sheridan, WY 82801
United States

Store Information

Store name: Lumoraofficial
Ecommerce platform: Shopify
Primary market: United States

Contact Information

Email: support@lumoraofficial.com

Phone: +1 307 293 0197

Customer Support Hours:
Monday–Friday
9:00 AM–6:00 PM EST

Website Hosting and Ecommerce Platform

This online store is built and operated using Shopify's ecommerce platform. Shopify provides infrastructure used for storefront functionality, checkout, customer accounts, order processing, and related commerce services.

Product Information

We make reasonable efforts to present product descriptions, photographs, dimensions, specifications, pricing, availability, and other product information accurately.

Product appearance may vary slightly due to lighting, photography, screen settings, manufacturing tolerances, materials, or other normal product variations.

Pricing and Availability

Product prices and availability are subject to change. The applicable price for an order is the price presented during checkout at the time the order is placed, subject to correction of obvious errors where permitted by law.

Shipping Information

Eligible United States orders receive free shipping.

Our currently stated estimated delivery timeframe is 2–13 business days.

For complete shipping information, please review our Shipping & Delivery Policy.

Returns and Refunds

Returns and refunds are governed by our published Returns & Refunds Policy. Customers should review that policy for applicable return windows, eligibility, return shipping responsibilities, and refund processing information.

Intellectual Property

Unless otherwise stated, original website branding, text, graphics, layout, design elements, and other proprietary content displayed on Lumoraofficial are owned by or licensed to VividLaunch LLC and may be protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use of protected content is prohibited except where permitted by law or with appropriate authorization.

Third-Party Services

Our website may use third-party services for ecommerce infrastructure, payment processing, shipping, analytics, fraud prevention, customer support, and other business functions.

These services may be subject to their own terms, policies, and privacy practices.

External Links

Our website may contain links to third-party websites or services. We are not responsible for the content, availability, security, or privacy practices of third-party websites that we do not control.

Limitation of Website Information

Information published on this website is provided for general commercial and customer-service purposes. Nothing on the website should be interpreted as professional legal, financial, medical, or other regulated professional advice.

Applicable Policies

Use of this website and purchases made through Lumoraofficial are also subject to our applicable policies, including:

• Terms of Service
• Privacy Policy
• Shipping & Delivery Policy
• Returns & Refunds Policy
• Order Cancellation Policy

Contact

Questions regarding this Legal Notice may be sent to:

Lumoraofficial / VividLaunch LLC
30 N Gould St
Sheridan, WY 82801
United States

Email: support@lumoraofficial.com
Phone: +1 307 293 0197